Privacy Policy

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At Redaa, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you shop with us.

1. Information We Collect When you make a purchase on our website, we collect the following personal information:

• Name
• Email address
• Delivery address
• Payment details (credit/debit card information)
• Telephone number (optional)

We also collect data when you sign up for our newsletter or contact us.

2. How We Use Your Information We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order status or any issues
• Send marketing emails (if you have opted in)
• Enhance your shopping experience

3. Data Security We take data security seriously and implement industry-standard measures to protect your personal information. Your payment details are processed securely through Square, and we do not store your card details.

4. Sharing Your Information We will never sell your personal data. However, we may share your information with third parties for the following purposes:

• Payment providers: To process your payment securely (e.g., Square).
• Shipping carriers: To deliver your order (e.g., Royal Mail).

We ensure that any third parties we work with take necessary precautions to keep your data safe.

5. Your Rights Under the General Data Protection Regulation (GDPR), you have the following rights:

• The right to access the personal information we hold about you.
• The right to correct any inaccurate information.
• The right to request that we delete your personal information.
• The right to withdraw consent to receive marketing communications.

To exercise any of these rights, please contact us at support@redaa.uk.

6. Cookies Our website uses cookies to improve your shopping experience. You can manage or disable cookies through your browser settings.

7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend reviewing this policy periodically.

8. Contact Us If you have any questions about how we handle your personal information, please feel free to contact us at support@redaa.uk.