Terms and Conditions

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1. Introduction

Welcome to Redaa. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

These Terms and Conditions apply to all sales and transactions made on this website. If you have any questions, please contact us.

2. Business Information

Name: Redaa
Email: support@redaa.uk
Phone: +447846452461 

3. Products and Services

We sell a range of women clothing. All product descriptions, images, and details on our website are as accurate as possible, but please note that actual products may vary slightly due to lighting, screen resolution, or design updates.

4. Ordering and Payment

• By placing an order, you are making an offer to purchase a product at the stated      price. All orders are subject to acceptance.
• Payment for orders must be made via Credit/Debit Card, and Apple Pay.
• We reserve the right to refuse or cancel any order if there is an issue with payment or if the products are unavailable.

5. Pricing

• All prices on the website are in GBP and include VAT (if applicable).
• Shipping fees are calculated at checkout and vary depending on the weight, and      destination of the order.
• We reserve the right to change prices at any time without prior notice, but once an order has been placed and payment has been received, the price is fixed.

6. Shipping and Delivery

• We aim to dispatch orders within 1-5 working days, with standard delivery taking 3-5 days depending on the shipping method.
• Shipping charges are added at checkout and depend on the delivery option selected.
• We currently ship to the UK only.
• We are not responsible for any delays caused by third-party couriers or unforeseen circumstances.

7. Returns and Refunds

• If you are not satisfied with your order, we accept returns within 7 days of the date of delivery.
• Items must be returned within their original, unworn condition with all tags      attached.
• As soon as we receive a returned item, we will check its condition, and refunds will be processed to the original payment method as long as the item is in good condition. Shipping charges are excluded from the refund policy.
• To initiate a return, please contact us at support@redaa.uk and provide your order details, we will guide you with the next steps.

8. Cancellations

• If you wish to cancel an order, you must contact us immediately at support@redaa.uk. Orders can only be canceled if they have not yet been dispatched.
• If your order has already been shipped and yet you want to cancel it, please refer to our Return and Refunds policy above.

9. Privacy Policy

• We respect your privacy and are committed to protecting your personal information.
• All personal data provided during the checkout process will only be used to process your order, provide customer service, and send updates about your order.
• We will never share or sell your personal information to third parties without your consent, except as required by law.

For more details on how we handle your data, please read our full Privacy Policy.

10. Liability

• We will not be held liable for any damage resulting from the use or misuse of our      products.
• Our total liability for any claim related to a product sold will not exceed the total amount paid for the product.

11. Amendments to Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting.

12. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
• Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: support@redaa.uk